Administration Area Access Levels

While Admin level users have access to many areas, only Super Admins have full access to Revelation helpdesk administrative features. Below is a grid showing which areas area accessible to each level.

Item	Admin	Super Admin	Item	Admin	Super Admn
"@Tag" Sharing	X	X	Action Note Configuration		X
Activity Feed	X	X	AD Integration		X
Add/Edit Custom Fields	X	X	Add/Edit External Links		X
Add/Edit Roles	X	X	Add/Edit Groups		X
Add/Edit Support Staff	X	X	Add/Edit Priorities		X
Add/Edit Teams	X	X	Asset Phrases		X
Asset Management	X	X	Attachment Settings		X
Chat	X	X	Authentication		X
Client Manager	X	X	Branding Controls		X
Configuration Reports	X	X	Calendar Events Email		X
Configure Navigation	X	X	Compliance Controls		X
Email Action Templates	X	X	Configure & Manage Parser		X
License Alerts	X	X	Configure Default Alerts		X
Manage Feedback Surveys	X	X	Customize Email Alerts		X
Manage Quick Notes	X	X	Edit Interface Options		X
Manage Roles	X	X	Email Configuration		X
Manage Teams	X	X	Email Log		X
Manage Ticket Types	X	X	End User Fynd		X
Mapping Services	X	X	Gameplan Settings		X
Message Feed	X	X	Global Email Notifications		X
Pin Dock	X	X	Help Guide		X
Report Configuration	X	X	Homepage Views		X
Revelations	X	X	Import Manager		X
Search Options	X	X	Knowledgebase		X
Set Report Views	X	X	License Settings		X
Team Control Panel	X	X	Login Defaults		X
Template Reports	X	X	Manage Service Levels		X
Ticket Templates	X	X	Manage Staff Costs		X
Workflow Reports	X	X	Manage Web Service		X
Workflow Templates	X	X	Multi Edit (tickets)		X
Your Modules	X	X	Navigation Options		X
Your License	View Only	X	Permissions		X
			Project Settings		X
			Project Templates		X
			Report Builder Settings		X
			Scheduled Events		X
			Self-Service		X
			Spell Checker		X
			System Action Notes		X
			System Phrases		X
			Ticket Access Control		X
			Ticket Configuration		X
			Ticket Details		X
			Ticket Print View		X
			Ticket Status		X
			Timesheet View		X
			User Phrases		X
			Web Service		X
			Work Hours Calendar		X