---
title: "SLA Reports"
id: "sla-reports"
project: "Revelation Server 2026"
url: "https://revelationhelpguide.clickhelp.co/articles/revelation-server-help-2026/sla-reports"
updated: 2025-10-10T21:37:50Z
---

# SLA Reports

![](/resources/Storage/revelation-server-help-2026/Buttons-prime-gameplan.jpg)

This screen shows the various SLAs and how they correspond to the Priorities. A Super Administrator can change a Response or Resolve time across the board by putting in a new time in the first box, or by editing an individual box under the SLA column.

All Priority Sets collapsed:

 ![](/resources/Storage/revelation-server-help-2026/sla-reports/sla-reports-2024-01-03.png)

With one set expanded for viewing/editing:

 ![](/resources/Storage/revelation-server-help-2026/sla-reports/sla-reports-2024-01-03-1.png)