cloud or on-premise with no assigned SLA
Core (no SLA available)
|
Those using Revelation core edition will see a timeline with the ticket open date, how many days the ticket has been open and a closed date when the ticket is closed. The SLA area is not visible. |
 |
cloud or on-premise with no assigned SLA
|
If there is no SLA associated with the project, the Timeline will show the open date, how many days the ticket has been open and closed date and time. |
|