Revelation cloud-server 2015

Here are the new and enhanced features in Revelation 2015 for cloud and server:

 

New Features 

Dashboard Surface data from groups of tickets onto your homepage in interactive graphs and charts
Activity Feed A real time list of current activity on whichever set of tickets you are most interested in
Email Parser Rewritten from the ground up, the new parser uses custom rules to scan emails and log/close tickets, send email, create users, etc.

 

 

Enhanced Features

Time Sheet
  • Daily view now available
  • Indicates if you have not added the minimum amount of time for the day.

  • Dates and hours stay on page while scrolling
  • Get to ticket details by clicking on ticket number
Ticket Manager Upgraded to an interactive graphic interface
Ticket Monitor (home page) Can select visible home page tickets from staff, teams, queues, clients, client types & project types.
Full Screen Homepage
  • Can hide/collapse both left and right data columns
  • When sorting a column in grid view, an indicator appears to confirm column and sort direction

Email templates Add hyperlinks to email templates without having to write HTML code