For a quick tour of the updates, click here.
January 2024 update (version 24.1)
What's New |
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| New Features | ||
UI Refresh | In our ongoing mission to improve Revelation's user experience, we have given our site a full refresh in this release, in both look and functionality! From your Home Page to Logging a Ticket to using Chat, we have updated the User Interface across the helpdesk for more modern, more efficient working.
Click around your Revelation Home Page to explore! | |
| Homepage Group Numbers | End users can group homepage tickets and see how many tickets are included in each group.
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| Ticket Details Toolbar | End users can now customize their ticket toolbars to only include tools they use often and hide ones they use less.  | |
| Parallel Workflow Actions | Actions in a workflow ticket can now be completed simultaneously and in any order (in parallel) before the ticket is reassigned to the next step in the workflow sequence.  | |
| Enhancements | ||
| Improved Homepage Filtering |
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