Revelation 3.2

These are the Features that were added in Revelation 3.2:

 

New Features:

  • Print Ticket

  • Staff Plus

  • Active Directory Module

  • Knowledge base

  • Data Export

  • Save Reports

  • Spell Checker

  • Trend Reports

  • Call Stats report

  • Open/Close Call Summary Report

  • Report Interface update

  • Addition of reports by volume

 

Enhancements:

  • Log a call updated for client info / call info 'blocks'

  • Take ownership of a call

  • Ticket update email

  • Expanded time report

  • From email update

  • Additional Dictionaries