Revelation 2009 - V2

Here are the new and enhanced features in Revelation 2009 - Release 2:

 

New Features

Scheduled Events

Several items can now be scheduled to run daily, weekly, monthly or yearly, including reports, searches, calls and workflows.

Saved Reports

Reports which are run regularly can be saved and run at anytime or scheduled to run at specific times (if Scheduled Events module is active).

Saved Searches

Users can see a list of their saved searches to run on the fly or at scheduled intervals (if Scheduled Events module is active).

Recurring Call Templates

Set up recurring calls for standard services; calls can be scheduled to open at specified times.

Recurring Workflows

Set recurring workflows for services which require different staff members, with each step  assigned to the appropriate staff member. Call can be scheduled to open at specified times.

View Saved/Recurring Items

Administrators can view all saved/recurring reports and searches in the Admin Tab under Staff Settings. Recurring Call Templates and Workflows can be viewed in their respective modules.

Calendar Events

Send a meeting notification or calendar reminder to yourself from within a call. Adds an action note to the call with the information.

Timesheet View

Changes the home page to a time sheet for quick entry of time to calls. A standard text is created for each entry within Management Plus module.

Custom Email Notifications

Customize the notifications sent to clients/users sent from Revelation

License Expiration Notification

A notice will appear in the banner showing the number of days remaining for the license key. This will only be visible on Admin level screens.

 

 

Enhanced Features

System Options:

Default Password

The default password can be set to your choice, or left at revelation1

 

Knowledge Base

Easier to use and edit. Calls can be turned into Knowledge Base articles by Administrators and Managers with the click of a button within the call.

Email:

Email Settings

SMTP settings can be changed

 

Email Settings

Ability to choose between To:, CC:, or BCC: on email notifications

 

Email Settings

Global email notifications have been separated from the Project notifications

General

Admin Area

Features have been rearranged in a more logical fashion for easier management;

 

Management Plus

Call Hierarchy has been renamed Parent/Child and moved to Management Plus from System Options section.

Reports

Calls with No Action Report

Updated to include a drop down filter for Cost Centers and/or Staff Breakdown