Open Ticket Report

Allows you to filter open tickets by criteria.

 

The options for this report are as follows:

Client Type: Select from the drop down or leave at default

Client: Only one client can be selected at a time. If left at the default, all open tickets will display

Cost Center: Select from the drop down, or leave at default for all.

Team: Select from the drop down or leave at default

Assigned Staff: To search by specific staff member. Leave at default for all staff.

Ticket Type: Select from the drop down or leave at default

Sub Type:Select from the drop down or leave at default

Ticket State: Select from the drop down or leave at default

Priority: Select from the drop down or leave at default

 

If a specific client is selected, you will also have the option of the following to narrow the search:

Project: Select a specific project or leave at default for all open projects

Client Contact: Select from any of the contacts available in Revelation, or leave at default for all