Log Options


There are several options available on the Log a Ticket window once the ticket is saved. These are available via the drop-down at the bottom of the screen:

 

Select the option or options from the drop down. Revelation will remember the last selection made when logging a new ticket.

  • View details - Opens the ticket in the browser window
  • Pin to dock - Ticket will be pinned to the docked list on your home page
  • Close Ticket - If the ticket is complete and ready to be closed.
  • Log Another (blank) - Begins a new ticket
  • Log another (Duplicate) - Duplicates the ticket information/settings