In order to start working in Revelation, there are a few tasks which need to be completed. Beyond that, there are a host of optional features you can add as you wish which will improve the overall experience and efficiency of the Revelation helpdesk system.
- Phrases
- Minimum Required Setup
- How to Structure Clients/End Users
- How to Structure Staff
- How to Use Projects
- How to Use Ticket Types
- How to Use Ticket Templates
- How to Use Queues
- How to Use Email Action Templates
- How to Use the Email Parser