Logging a Gameplan ticket is similar to logging a standard ticket. You will use the Workstream to set the due date, etc.
- Click on the New Ticket icon in the main navigation area.
- Select the appropriate project from the drop down.
- If the project is a Gameplan project, Revelation will automatically replace the Timeline field with the Workstream field.
- If the project is a Gameplan project, Revelation will automatically replace the Timeline field with the Workstream field.
- Select the appropriate Workstream from the drop-down menu.
- Assign staff from the Assign To drop-down. If you select a specific team from the Team drop-down menu, Revelation will automatically populate all members of the assigned team.
- Tick the check box for the appropriate individuals. Include the percentage of time you wish to allocate the resource to the project.
Note: The percentage must add up to 100%: Revelation will not allow you to log the ticket otherwise.
- Enter the Start and End dates, as well as the Effort (number of hours allocated to complete the task)
- If the project is over the allocated time from the initial set up, the time remaining will show in red.
- Add a description to the ticket, along with any additional information needed.
- Click Log to save the ticket.
NOTE: You cannot log a Parent/Child ticket in Gameplan.
Once logged, the ticket will show a breakdown of the project allocation (located above Your Messages) and a progress bar across the top of the ticket.
